1. Shipping Policy Overview

We strive to deliver your orders in a timely and efficient manner. This Shipping & Delivery Policy explains how we process, ship, and deliver orders placed through our e-commerce website.

2. Shipping Destinations

We currently ship to the following regions:

  • Domestic Shipping: India

  • International Shipping: Rest Of the World

If your location is not listed, please contact our customer support team for assistance.

3. Processing Time

  • Orders are typically processed within Same day/Next Day (excluding weekends and holidays) after payment confirmation.

  • Orders placed before  2 PM EST will be processed on the same business day.

  • Processing times may vary during peak seasons or due to unforeseen circumstances.

4. Shipping Methods & Estimated Delivery Time

We offer the following shipping methods:

Shipping Method Estimated Delivery Time
Standard Shipping 10-15 business days
Expedited Shipping 5-10 business days
Express Shipping 2-5 business days

  • Delivery times depend on the destination and chosen shipping method.

  • Unforeseen delays (such as customs clearance, weather conditions, or courier delays) may affect delivery times.

5. Shipping Charges

  • Shipping costs are calculated at checkout based on the shipping method and delivery location.

  • Free shipping is available for orders above Rs1199 (if applicable).

  • Additional charges may apply for remote locations, bulky items, or international orders.

6. Tracking Information

  • Once your order is shipped, a tracking number will be sent to your registered email.

  • You can track your package via our website or the courier’s official tracking portal.

7. International Shipping & Customs

  • International orders may be subject to customs duties, taxes, and fees imposed by the destination country.

  • The recipient is responsible for any additional charges incurred at customs clearance.

  • Delays caused by customs inspections are beyond our control.

8. Order Delivery Issues

  • If your order is delayed beyond the estimated delivery time, please contact our support team.

  • In case of a missing or lost package, we will work with the courier to resolve the issue.

  • If a package is returned due to an incorrect address or failed delivery attempt, the customer may be responsible for re-shipping fees.

9. Damaged or Missing Items

  • If your order arrives damaged, defective, or with missing items, report the issue within 3 days of delivery.

  • Please provide photographs of the package and the damaged item(s) for a faster resolution.

  • We will offer a replacement, refund, or store credit based on the situation.

10. Contact Us

For any shipping-related inquiries, reach out to our customer service team:

  • Email: info@baavan.in

  • Phone: +91 9780638388

  • Live Chat: Available on our website